Frequently Asked Questions

How do I redeem free shipping on bra purchases?
How do I choose my Triple Point Day(s)?
How can I pay my Victoria's Secret Angel Card bill?
Who do I contact for lost/stolen cards, replacement card, to cancel my account or for general customer service questions?
How do I redeem my Angel Reward offer online?
How can I find out how close I am to earning a Reward or how many total points I’ve earned?
Once I earn a Reward, how long will it take to receive it?
How do I apply for the Angel Card?
How do I apply for the PINK Angel Card?
How do I check status of my application?
When will I receive my Angel Card?
What benefits will I enjoy if I apply and am approved for the Angel Card?
What's the difference between the Angel Card & PINK Angel Card?
How do I become an Angel VIP?
How do I become a Forever Angel?
How can I stop receiving prescreened offers?